Jason G. Pace



In my 24 years in technology and software development I have worked on everything from mainframe to mobile, from UI to database, and everything in between. A broad skilled jack-of-all-trades who understands how the pieces work together.


Senior Software Engineer
CallRail – Atlanta, GA 30315
11/20 – Present

  • Telephony software development.

PNL – Atlanta, GA 30315
08/18 – Present

  • PNL specializes is custom software solutions for small businesses.

Senior Software Consultant
Configit – Atlanta, GA 30328
12/19 – 10/20

  • Configuration software deployment and consultation.

Software Developer
LexisNexis – Alpharetta, GA 30005
03/19 – 11/19

  • Compliance reporting for Risk product.

Chief Engineer
MRI (CallMaX, acquired by MRI in 2016) – Atlanta, GA 30326
03/09 – 08/18

  • Designed & Developed Twilio based IVR system
  • Constructed .NET RESTful APIs
  • Server Administration, Windows 2000/2003/2008/2012
  • Website design, HTML, Javascript, ASP, PHP, .NET
  • Tools Development, VB.NET, C#.NET
  • Mobile App Development, Android, iOS
  • MS-SQL Database Administration and Schema Design
  • Envox IVR Software Design
  • PC Technical Support, Windows 2000/XP/Vista/7/8/10
  • Migrated Servers and all Services to new primary location with minimal downtime

Software Developer
AT&T – Atlanta, GA 30375
08/04 – 10/08

  • Acted as lead for Data Warehouse GUI (MAST) Project. Utilized C#, ASP.NET, HTML/CSS, Javascript, and Teradata. Collected requirements, performed analysis, and designed and created application.
  • Collected requirements for, designed and constructed Digital Facility Assignment Order Processing Tool. Utilized C#, ASP.NET, HTML/CSS, Javascript, and Teradata.
  • Acted as lead for Dynamic Custom Report Tool. Utilized C#, ASP.NET, HTML/CSS, Javascript, and Teradata. Collected requirements, performed analysis, and designed and created application.
  • Implemented document repository for Routing and Billing Standard with a front end built in C# and ASP.NET.
  • Built data migration tool in C# for transferring data from NIW Warehouse to MAST Warehouse.
  • Constructed development tools (RUDDER) for SMEs to create and manage templates for controlling warehouse data. Tools built with C# and ASP.NET.
  • Created and managed Bug Tracking system for the Tools Team. Constructed with C#, ASP.NET, HTML/CSS and Javascript.

Software Developer – Product Lead
08/02 – 10/08

  • Complete Lifecycle development for ITCS WebClock ( as Lead Designer and Lead Programmer for release versions 4 and 5, including all bugfix and feature enhancement releases, utilizing Cold Fusion, HTML, CSS, and Javascript with MS-SQL back end.
  • Web Clock enhancement projects included design and implementation of Scheduling module, Perfect Attendance module, Job Costing module, and Time Off Request Management module.
  • Designed and implemented a sales contract management system for client NCI ( to manage internet sales tracking, contracts and billing for Living Choices ( in ASP and MS-SQL.
  • Enhanced ImageDoc product ( to implement monthly statement processing and reporting from individual invoices using Cold Fusion, MSSQL, Visual Basic and MSAccess.
  • Created a Bad Debt reporting Database in Access for interfacing with Lawson Financial Software.
  • Other projects included setting up Windows 2000 Domain, installing and administering Exchange 2000 Server, installing and administering McAfee GroupShield for Exchange, and managed Domain migration project during client company split.
  • Bug Fix and Problem Resolution for existing products in Visual Basic, ASP, Cold Fusion, and MS Access.

Product Support Specialist
LYNK SYSTEMS, INC. – Atlanta, GA 30350
12/01 – 10/02

  • Troubleshooting issues with credit card terminals and related hardware peripherals, as well as in house developed proprietary software.
  • 100% phone support to customers that required call tracking and customer database maintenance.
  • Internal bug research and documentation.

Product Support Specialist
PATHFIRE – Roswell, GA 30076
1/01 – 4/01

  • Monitored backend processes and system performance of UNIX distribution servers.
  • Daily maintenance and troubleshooting/resolution of problems on WinNT 4.0/3.51 and UNIX servers at each location for reception of media and insertion into proprietary Cable hardware of the customer.
  • Created documentation of daily and irregular tasks for use by the team and for training to support the customers.

LAN & WAN Admin / Server Admin / Domain Admin
7/99 – 12/00

  • Responsible for engineering and maintenance for 3270 platforms: OpenConnect on AIX and Solaris, Cisco CIP, and MS SNA Server, all serving 40,000 users.
  • Installed and configured the operating systems and gateway software on NT, AIX, and Solaris servers.
  • Created and maintained the display logical unit (LU) definitions on the UNIX and NT gateways.
  • Created and maintained the print LU definitions and print queues on Solaris and AIX, NT Hosted Print queues (LPDSVC), and PC hosted 3287 printing.
  • PC desktop configuration on NT Workstations and Windows 95 clients.
  • Programmed logon scripts written in DOS batch, KixTart, and PERL.
  • Assisted in defining and implementing a new security standard for a corporate NT domain consisting of over 6,000 users and 2,000 NT and Windows computers.
  • Automated NT domain user and group administrative tasks using PERL.
  • Assist in NT WINS administration and DNS administration (Cisco’s Network Registrar DNS system running on Solaris).
  • MS Exchange administration.
  • Set up the corporate NT domain’s Distributed File System (DFS).
  • Tested and configured the OSA card for running native IP on the mainframe.

Programming Support Consultant
7/98 – 7/99

  • Programming support calls using a proprietary (VB-like) GUI Development Suite for 5250 and 3270 data streaming, requiring extensive knowledge of the product versions and capabilities, and to have a knowledge of GUI design, scripting, and programming that equaled or exceeded that of the customer.
  • Product QA including bug/defect research, documentation, and testing releases for product developers.
  • Collection of design specifications from clients concerning product enhancements and new features for delivery to the product architects.
  • Worked with customers in troubleshooting desktop installations in Windows 95, 98 and NT, as well as OS/400 and OS/390 application installs.

Network Admin / Computer Technician
HEALTHFIELD, INC. – Atlanta, GA 30339
6/96 – 12/97

  • Supported Main office and 6 remote offices through phone support and onsite visits.
  • Resolved problems with 5250 emulation on PCs and terminals over an IPX network and a Twin-Ax network.
  • Maintained and upgraded company PCs running Windows for Workgroups 3.11 and Windows 95.
  • Supported applications on the desktop for end users such as MS Word, Excel, PowerPoint, Access, WordPerfect, and Lotus 1-2-3.
  • Maintained two phone systems and voicemail systems spanning all 6 locations.
  • Built a new Novell 4.11 network.
  • Dealt with venders on the repair of AS/400 terminals and equipment and the maintaining of the WAN to support communication from remote sites to the AS/400.


Bachelor’s Degree in Computer Science
May 1998


2-3 weeks from confirmation of hire.


  • Upon Request