Worth Fighting For

One of the things that bothered me a lot while playing World of Warcraft is that most people really just didn’t care.  If you got too many monsters in the same fight, or an elite was just too strong, many people just gave up, took the death and came back.  The penalty for losing was so soft that no one minded, and in fact many relied on it to test the waters.  “Hey, let’s try this! What’s the worst that can happen? Lose a couple minutes and a little money on repairs?”  It added an element of fearlessness to the game, which had its own merit, but in the long run as you come to count on that losing doesn’t hurt, winning doesn’t feel as awesome.  Winning is just something that happens.  Winning, in World of Warcraft, is inevitable.

Meanwhile, back in the dark ages of 3D MMORPGs, death could easily cost you a couple of days worth of experience points if you couldn’t get a cleric to resurrect you.  In some ways, this was bad because people were less likely to try things unless they were pretty sure they had a good shot at winning.  However, a charismatic enough leader could convince just about any group to try anything once.  “I know we don’t have a cleric, but I’ve grouped with this druid before, and we have an enchanter to slow, we’ll be fine!”  That was the basis of some of my most memorable moments in the game.  Five monks and a druid as a group in Old Sebilis, ranger tank in the Plane of Storms, and so on.  But the greatest effect of a stiff death penalty was the will to survive.  If a pull went bad, or a wandering monster joined in your already iffy fight, not one person ever said, “Hey, let’s just die and come back in a couple minutes.”  Instead, the chat window would immediately be filled with chatter about who was tanking what, or what mob was going to get pulled away and rooted, or which mob to focus on as various forms of crowd control were tried.  My memories of EverQuest are filled with moments of healers being out of mana while the group is surrounded by five monsters all mesmerized and the enchanter ensuring us they could hold it while I yelled at the group, “No one touch ANYTHING until the cleric says he’s ready!” and people making sacrifices, “I’ll off tank this, but I can’t last more than a minute or two, if you don’t finish by then, I’ll be dead but I wish you luck with the add.”  I fought many fights where bad agro killed the cleric and the rest of the group fought tooth and nail to stay standing as long as they could.  Failure hurt, but snatching victory from the jaws of defeat felt incredible.

Many people will tell you that harsh death penalties are a thing of the past and that today’s players wouldn’t stand for it, and they are right.  The people who would never play EQ who have flocked to WoW aren’t looking for that sort of risk, just a few odd minutes or hours of entertainment.  But to me, that sort of investment in a game is what I’m looking for.  I want a game worth fighting for.

A Silhouette, an Eye and a Monster Face

This morning I spent some time doodling a few things that just didn’t work out.  I wandered away for a while and decided to be less focused and just play around.  You can’t really tell, but I was messing with the blur and smudge tools to get a better feel of how they work.

A Heroic Silhouette
A Heroic Silhouette
An Eye
An Eye
A Monster Face
A Monster Face

This is how I spend my Saturday mornings…

Movie Round-Up: July 31st, 2009

Aliens in the Attic:

Looks like good family fun.  Not something I’d pay $10 to see in the theater, but I can imagine plenty of worse ways to spend two hours at the movies.

Funny People:

I want to see this film, but I’m not sure I’m going to make it.  It will definitely find a place near the top of my Netflix queue when its available if I don’t.  If you haven’t seen the RAAAAAAAANDY clips, do yourself a favor and watch them.

The Collector:

Did you see Saw?  Yes?  Then you’ve pretty much seen this.  Sure, its not exactly the same, but this movie isn’t much more than elaborate MacGyver like traps that hurt and/or kill people all designed by a faceless nameless villain whose motives we never learn and *SPOILER ALERT* who wins.  It would be nice to see more horror movies that aren’t just an introduction to a series of low budget ultimately high grossing pieces of crap.  But its show business; as long as people keep paying for this junk, they’ll keep making it.  I wouldn’t pay for this even if it were the only way out of one of this guy’s traps.

Adam:

All I really knew about this film before seeing it was that it was about a guy with Asperger’s Syndrome.  Its only open in four theaters at this point, but it may show up in more and if you look you might still find screenings of this in some markets, and it is worth seeing.  I think it really depicts quite well people with this illness and how they and their loved ones come to cope with it and make it part of their lives, working with the illness instead of railing against it.  A warm, funny, touching film that I really enjoyed watching.

Combat Pacing

One discussion that comes up from time to time when talking about game design for MMOs is about combat pacing.  That is, how long should a fight last, and how “active” should the player be?  In fact, just last week a thread about this showed up on the forums over at Nerfbat.

Because I’m more interested in group play and social interactions, obviously my stance is to make fights longer and reduce the need for button pushing.  I’m extremely fond of the old EverQuest design where fights were counted in minutes and players often had between 3 and 10 seconds between actions.  In my opinion, this allowed for more tactical play, allowing you to see what was happening and consider your response as opposed to faster games where you tend to approach the fight with a plan and execute it, the individual fight lasting 30 seconds or less (excluding boss and raid encounters, which are obviously tuned to large groups and to last longer).

I also like slow combat because currently, unless you are playing exclusively with friends and using voice chat on a Ventrilo server or similar service, social interactions have to occur through the same keyboard that controls game play.  If you are hitting a key to perform a combat action every 1 to 2 seconds, that doesn’t give you much opportunity to chat.  The more “intense” the combat, the more “quiet” the game gets, and you have to practically stop playing the game in order to be social.

Anyway, those are my thoughts, also expressed in the thread.  If you want to join in the discussion, I encourage you to sign up at the Nerfbat forums and do so.

Makers versus Managers

I read this yesterday, and I can’t gush about it enough.  Paul Graham has managed to perfectly nail down exactly the problem that exists between the people who create (programmers, writers, etc) and the people who manage them.

Ultimately, this illustrates the best way to be a good Project Manager.  As a PM, your job is to be the conduit between the development team and the rest of the world.  You meet with your team on their schedule, leaving them large chunks of time to do the creating, and you meet with the other managers on their schedule.  If you have to do a meeting between the developers and the managers, you have to schedule it out a few days and either make it the first or last thing of a day (first is better, putting it at the “end of the day” can mean disaster to the developers who might be hitting a creative stride at 4 p.m. when you want to have your meeting).  I hear that good book editors work the same way, checking in on the writer when its needed for progress reports but not scheduling daily meetings to try to “keep them on task”.

Sadly, most Project Managers I’ve worked with over the years end up becoming just another manager, scheduling meetings with the dev team on a manager’s schedule and getting upset that the dev team’s productivity is dropping, resulting in more meetings and less productivity.

I really hope this article gets around and people take it to heart, because it really is true, and it would really solve a lot of problems.

The First Law

Man, it has been a while since I reviewed a book that wasn’t a comic on here… but there is reason for that: I’ve been slogging through Joe Abercrombie’s The First Law trilogy (one, two, three).

Initially, I was going to review each book separately, but then I got to the end of the first book.  I enjoyed it, I liked what I had read, but it really felt like a good start and not a full book.  So I had a hunch, and rather than my usual running off to a new book and coming back to the second book later, I decided to run through all three.  These are big(ish) books, and I’m a slow reader anyway… but I finally did it, and now…

I really want to give this book a high rating.  Notice, I said book and not trilogy.  That’s because this trilogy reads more like a single book broken into three parts instead of three complete stories that work as part of a larger arc.  By the end of the first book you have been introduced to the characters and the world and the politics and wars and history and everything, and a number of exciting things has happened, but all those things don’t add up to anything satisfying.  Nothing is really resolved in the first book.  The second book is more of the same, and I mean that in both good and bad ways.  More people, more events, but the only real events that occur are one expected failure and one unexpected failure.  The second book did seem more rounded than the first, but it still left me wanting.  Not wanting for more, but wanting for the book to have meant something.  The third book reads like a good third act.  All the people and places coming crashing back together and lots of things coming to an end.

Overall, this trilogy would, in my opinion, benefit from some heavy editing, trimming this story down to one novel, or perhaps two.  I get the feeling that maybe the author had an idea and decided he wanted it to be a trilogy and fleshed the story out until it was.  A number of chapters could easily be cut, others trimmed and combined, and perhaps even the world itself could have been shrunk just a tad in order for the author not to feel like he needed to illustrate just how long certain journeys were.  I suppose my complaint is the same that I have for the Lord of the Rings, The First Law is like a travelogue.  We walk the world and are shown everything, but seeing that seminal work of fiction trimmed down to under 9 hours of script without losing one bit of the magic of the original, I think The First Law could be just as good at half the length.

That said, I look forward to read more by Joe Abercrombie.  The main reason for this is that after finishing this trilogy I thoroughly despise most of his characters, and yet I found myself rooting for them.  That is something hard to do, in my opinion.  To craft character that are not only flawed but flat out wrong and still get the reader to want them to survive, to be redeemed even when the character themselves is seeking no redemption.  I find myself having imaginary conversations with the author, “Hey, I really want to like this guy, could you please stop making him do horrible things?”

Anyway… would I recommend these books?  I would, maybe not to everyone, but to people who like a good well crafted world akin to George R.R. Martin’s A Song of Ice and Fire series and are willing to put up with one story being told in three books and 1,500 pages.

Moon over a Castle

This morning’s doodle was my attempt at drawing in the negative.  I wanted to do an image set at night, but I didn’t want to draw in white on a black background, so I doodled with black on white and when I got the image to where I wanted it, I inverted the colors.  It came out well enough that I didn’t bother doing any touch ups after the invert.

Moon over a Castle
Moon over a Castle

Of course, my edge bleed to white works less well with this theme’s image border, but if not for that, I like the effect of the uneven edge like perhaps looking through a window in winter.

Movie Round-Up: July 24th, 2009

G-Force:

Seriously?  I guess its okay that all I want to do is mock this film since I am clearly not the target audience… but, super-spy gerbils?  Really?

Orphan:

I managed to find passes to a screening of this film, and I’m glad I did.  I’m not sure I’d want to pay for this one.  Its not complete crap, and in fact it is quite enjoyable… solid performances by all the actors, and the dialog is decent enough, and I even thought the “secret” was clever.  But it wasn’t very scary.  In fact, most of the audience was laughing through much of the film.  Sure, there were a couple of scenes that made you jump, and a couple of things that made you cringe, but it just wasn’t scary.  A little creepy maybe.  If I were you, trying to decide where to spend my hard earned wages this weekend, I’d hold off on Orphan and spend it somewhere else.  Catch this one on DVD or cable.

The Ugly Truth:

“Tonight… we dine… in Heigl!” “This!  Is!  Dating!”  Sorry, couldn’t resist.  But if I have to admit to a man-crush, it would be Gerard Butler, even before the whole 300 thing.  And I’ve liked Ms. Heigl since “Roswell”, so this movie already had two things going for it.  Throw in the fact that I’m a sucker for battle of the sexes romantic comedies and you’ve earned my $10.  I didn’t get to see an early screening of this film, and so I’ll be paying my way like everyone else this weekend.  I don’t see any way this movie could possibly be disappointing.

Admission of Fault

Recently, I’ve gone to “war” with Comcast.  This year marked the final turnover to digital and the end of analog broadcast.  For the past 18 months, I had kept in contact with Comcast about the effect this would have on my analog cable.  See, the basic cable – channels 2 thru 78 – are all I really watch, so that’s all we have, and you don’t need set top boxes for that, which allowed me to build Medusa, my 6-tuner PVR running Snapstream’s software.  I admit I watch a lot of TV, but the main problem is that quite often even if I only watch three or four shows on a single night, they’ll always air at the same time.  Years ago I managed this by having four VCRs, but times have changed and I upgraded.  In any event, Comcast assured me that nothing would change, my analog devices would continue to work just fine.  On many occasions over this time period, I inquired about the future of analog service, and every single time I was assured that Comcast had no plans to end analog service for the cable package of channels 2 thru 78.

So, one day there was a problem with my cable.  It seemed I was only getting channels 2 thru 29 or 30, everything above that was gone.  I called in to Comcast customer service and asked what was going on.  They explained it was an outage, and regular service would return soon.  Seeing as I already had them on the phone, I again inquired about the future of analog services.  I asked if this division of 2 thru 30 and 31 thru 78 was a precursor to them moving 31 thru 78 to digital only.  I was assured that there were no changes planned.  None.  Channels 2 thru 78 would continue to be available for all analog users.

In the meantime, over the past couple of years, I have watched with anticipation the development of digital tuner cards for PCs.  At first the support was iffy, but now pretty much all software supports them, and given a good enough PC they’ll even watch and record HD channels broadcast “in the clear”, like your local network affiliates.  I’ve been budgeting my money in plans to upgrade my PVR so that I could take advantage of digital, but its not exactly cheap to do, and besides, I still had time.

Imagine my surprise when, the day after the outage above and being assured that analog was not going to change, I received a letter in the mail explaining that channels 31 thru 78 were being moved to digital only on August 11th of this year.  That couldn’t be right since just the day before I was told it wouldn’t change, and mailings like this take weeks to plan out.  So I called customer service again, and with letter in hand was told again that there was no planned change for analog service, channels 2 thru 78 would continue to be available.  But a quick search of the Internet found several locations, including Comcast’s own website, telling people about the future and channels being moved off analog.

Now, here we come to the “war”.  See, I’m not actually upset by the digital switch.  I expected it would come eventually, hence why I’ve been planning to upgrade my PC… next year, when my budget can afford it.  And I completely understand and even agree with the need for change: when you move analog to digital it takes far less bandwidth and allows you to have more channels and services.  My problem is that I was lied to.  As far as I can see, one of two things had happened.

  1. Failure of Management: The customer service group was not properly trained or informed about the August 11th channel moves to digital, and therefore the reps I spoke to were telling me what they believed to be true.
  2. Failure of Employee: The customer service reps, not wanting to deal with a possibly irate customer, chose to not inform me of the digital change, on which they had been fully informed and trained.

There is no other possibility.  Either the reps lied to me, or the reps were not properly trained.

I decided, for the first time in my life, to actually write a complaint to the Better Business Bureau.  I wrote in detail about my 18 months of contact and the day of the outage and the mailer I received.  I even wrote that I understood why the change was being made and that Comcast had every right to do so, but that I was lied to through one of the reasons above and I would like something done about it.

Since writing this complaint, the case has gone back and forth between Comcast and myself.  I have been called on several occasions and emailed a number of times.  Every time they contact me, I get a spiel about how there were two digital changes (the government mandated change and the Comcast channel moves) and this lead to confusion (despite my most recent calls being AFTER the government mandated change), and that I can continue getting all my channels by simply getting a set top box, which they will provide, or replace my analog tuners with digital tuners, which I will have to do myself.  Every time, I report the resolution as unsatisfactory because there is only one thing I want: Admission of fault.

I want someone from Comcast to call me and tell me the staff was improperly trained, or tell me that reps have been found lying to customers to avoid confrontation.  I want Comcast to admit that the failure existed on their end, in their processes or with their people, and to apologize for it having happened.  I want someone to say they are sorry and that the customer service department should have informed me of the impending channel moves on all calls made after some date.  This is the one thing I have not heard from Comcast.  And I probably never will.

It is not just them, of course, its systemic.  Companies do everything in their power to never admit fault.  Well, I’m tired of it, and this time, in my only piddling and puny way, I’m fighting back.  this case through the BBB will never be resolved until someone from Comcast admits fault.

As for my personal resolution for Comcast’s change of service, since my budget will not allow for rebuilding my PC (not only do I need new tuners, since the best ones are PCI Express and my PC is old enough to only have PCI, I have to get a new motherboard, processor, memory, video card, etc… the hard drive is IDE, not SATA… in fact the only thing I can keep is the case), and with budget being the main concern in this economy, I’ll be canceling my cable TV service.  Thanks to Hulu and individual network web pages, everything I want to watch is online anyway.  In the end, Comcast’s refusal to admit fault is probably going to wind up saving me over $50 a month.

Zombies! Eclipse of the Undead

While visiting my brother this past weekend, he was offering up to me some of his graphic novels and trade paperbacks to read.  One of those was Zombies! Eclipse of the Undead.  I was going to borrow it, but ended up reading the whole thing before I left.

Its a fairly typical and fairly decent story.  Zombies.  In this case, people have gathered for safety in a local football stadium.  The military has been ordered to pull out and leave the people to fend for themselves.  Of course, all hell breaks loose.

One of the best aspects of this particular tale is the effectiveness of showing how simply not paying attention is the biggest killer when it comes to the genre.  People get focused on one thing and forget they are surrounded by zeds, and then they get dead.

Overall, a good, quick read.  I look forward to future Zombies! trades.

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