It should be illegal…

So, a year ago, I bought a new computer. Rather than spend the effort building one, and the fact that I can’t really beat the prices of the pre-fab machines anymore unless I spend 3 months piecing it together, I went to Best Buy, saw a good price on a good system and bought it. They offered my a bunch of crap, to which I said no, just the system and the rebates, good-bye. Paid with my credit card, took it home, set it up, and mailed off my rebates. I was happy.

In January, I got my credit card statement, on it was a charge for $21.95 for Microsoft Online Services. Now, it being Christmas time and also floating a couple of charges for work on my card, I just nodded, said okay and filed the statement away.

I’m horrible about my credit cards. If I scan the charges and nothing leaps out at me like “Harold’s House of Fur Covered Fishing Poles” or something, I just nod and file it away after I write the check.

So, its June, and I’m looking at this month’s statement, and there is that Microsoft Online Services again. Only this time, I know I didn’t buy anything from them. I open up my budget program, ironically Microsoft Money, and sort the charges in my credit card statements. Sure enough, from January to June, 6 charges of $21.95.

I get on the net, find the phone number and call up MSN. They ask me my phone number, gave him all three, home and two cells… not on file. Name, gave him both mine and Jodi’s… not on file. Address… not on file. Seven email addresses… not on file. So I say, “Look, its billing my card, why I don’t I just give you the credit card number?” “Umm… sure,” he says, “that will work.”

I give him the number and… presto! Account found. Only, the name on it is “Best Buy Promotion”, the phone number is the number to the store, and the email address is listed as “notprovided@store.com”. But my credit card number and expiration date are correct, and they’ve billed me $131.70 for an account that I NEVER signed into.

I ask him, “How exactly do you justify billing me for an account I never activated?” He tells me that it was activated at the store on the date of purchase. “But, look at the account information, it looks fake. Don’t you guys audit these promotions?” No, he says. “What about account activity? It was activated, and then never used, not once.” There is this pause, a completely silent pause… I’ve worked in call centers, this is the silence of being put on mute while he asks someone else how he should respond.

“Sir, it is not our business to dictate to our users how they do or do not use our service. If they choose to activate it and hold the account as a backup for another provider, never logging in because their primary provider never fails, that is their choice. It is not our place to deactivate accounts in good standing for inactivity.”

I’m dumbfounded. But I ask for a refund. “Sure,” he says, “just let me, okay, its done, it should appear on your next statement as a credit, is there anything else I can do for your today?”

“No.”

“Have a great day and thank you for using MSN!”

And then he hung up before I could yell, “BUT I NEVER USED MSN!!”

Oh well…

So, to you out there, I say this… beware. MSN wants your money, and they love it best when you pay them to provide you with nothing. Watch your credit card statements closely, and when you purchase from Best Buy, even when you say no, they might just sign you up anyway.

Taking the “Bad” with the good.

Recently, we (Jodi and I) came to the realization that we were paying our cable company a bunch of money to give us access to movie channels we never watched. I mean, we are avid DVD fanatics, and we buy any movie we love (read: watch more than 3 or 4 times), so these channels go unwatched. Mostly they go unwatched because they show the same crappy movies over and over again, and any original programming they have is either on at a time we are unable to watch it or we just assume at this point that its going to come out on DVD.

To that end, I called up the cable company and had them cancel all the premium movie channels. Saving me somewhere in the area of $30-$40 a month. I took some of that savings, and realizing that we still wanted to see movies, reinvested it into reactivating our subscription to NetFlix (there is a link over on the right side somewhere).

NetFlix rocks. For $20 a month, they mail us movies of our choosing, we watch them, mail them back, and they mail us more. We can have 3 out at a time, and with a distribution center really close to us, its a 2-3 day trip from when I drop a movie in the mail back to them to when we get the next movie.

That’s the good of the title of this article… Now on to the "Bad".

Its in quotes for a reason. We got "Bad Boys II" in the mail the other day. For the first time in a long time, you are going to see me say.. I was unimpressed.

Sure, it had some funny lines. Sure, it had chase scenes and cool explosions. But, to be honest, unlike the original Bad Boys, I didn’t care about any of the characters. They could have all died in this film and I would have shrugged it off. And when they go to Cuba… well, lets just say that believability isn’t just tossed out the window, its loaded onto a rocket and launched into space. Exactly.

Anyway, in the end, I felt like I wasted 2 hours of my time, and 5-6 days of my NetFlix life. Stuff blows up good, but the overall movie is bad.

Intrepid Reporter, Calvin Meeks…

I started a little project for myself. For one, to get into City of Heroes a bit more. Two, to get to know the community a bit. And three, to do some writing.

Its called the Front Page.

I created a character named Calvin Meeks, who is not a hero at all, but one of those reporters who always gets mixed up in trouble.

So far so good. I’ve met a few folks, and even had a couple of offers for doing stories (tagging along for exp and such, while taking notes and photos).

I’m really enjoying it.

Better Than Ezra… Live!

For many things in my life, if people ask me my favorite, I can’t answer.

Favorite food? Can’t decide. Favorite movie? Its almost Joe versus the Volcano, but I waiver. Favorite color? Ehh…

But if you ask me my favorite band, the answer is most assuredly Better Than Ezra. Oh, I like all kinds of music, and if you narrow it to something like favorite country music, you’ll get another answer, but hands down, the top of them all is a little band from New Orleans. And its simply because, after over 10 years, 4 studio albums and one collection of B sides, they still haven’t put out a song I don’t like. Not one song rubs me wrong, or gets skipped in the CD player. Not one song causes me to feign interest while waiting for the good ones, because they are all good.

And to make it even better, BTE are excellent live. The guys really know how to work an audience. They play hits, they play requests, they play new stuff, they play cover songs, they make stuff up, they bring an audience member up and let him play… They don’t bother to speak political between songs, though they’ll often offer up a joke, noodle some familiar riffs, or remind people about an upcoming album or DVD.

They rock.

I’ve seen them in concert as part of festivals about 6 or 8 times, I lose track. But this weekend I finally went to see them in one of their own shows, down at the Roxy Theater.

They had two bands open for them, jad (I’m too lazy to look up how to make the symbol, but that’s pronounced like ‘jade’ with the long ‘a’) and Chuck Carrier. jad was pretty good, if a little overly loud. Chuck and his band however, were good enough that I picked up the CD on the way out. Its not often I do that, but he played well, and the songs were solid.

BTE took the stage around 11pm and they played a pretty solid 2 hours or so. As I said above, it was a mix of hits, requests, new songs, covers, and basically anything they wanted to play.

They rocked.

For my money, there just isn’t a better band. A close second would have to be Seven Mary Three.. but they don’t come to town for a couple weeks.

Where have I been?

I’m sure the three or four of you out there who occasionally hit my site might have been wondering where I’ve gone as its been almost a month since I last posted.

Well, things in the business world have been a little crazy. While I can’t speak in specifics, a client of ours (us being the company I work for, ITCS) is giving us the boot.

Normally, you give a consulting company the boot when A) you can’t afford them or they are no longer cost effective, B) they are done and you have no work for them, or C) they suck and are doing horrible work.

They have alot that needs to be done. We do excellent work. And we cost less than a third what their internal IT department does for the same projects. So why are we getting the boot?

Politics.

Its really frustrating to do a job, do it well, exceed expectations, and come in under budget, and then be forced out by people who do bad incomplete work, always fall short, and typically exceed the budget by 200%.

But sometimes, a curse is a blessing in disguise.

Seeing our majority source of income prepare to kick us to the curb, my boss decided that it was time to focus on bringing one of our products to market. Oh, we’ve been selling it up till now, but its lacked a polish that only happens when you decide to show the world and not just your captive clients.

With that, I bring you the ITCS WebClock.

While this product has been in development for over 5 years (it began as a Microsoft Access application), for the past year and a half, I’ve been working on additions and changes. And in the last month, I completely overhauled the entire look and feel of it, and have started production on a dozen new functions and features.

Its sweet. And it feels good.

Kill Bill Vol. 2 & The Punisher

It was a weekend of revenge at the movies.

First up, Kill Bill Vol. 2. Volume 1 was a spectacle of kung-fu and splatter style gore. Arms and heads removed with ten foot arcs of blood. The body count was high. The story was interesting, uncomplicated, and above all else, action packed.

In Volume 2, the death count drops, in fact, unless I’m mistaken, only 4 people die in it. This volume spends more time focusing on the back story of Black Mamba (Uma Thurman), and how she became the woman she was. As I overheard someone say, "Quentin saved all the talking for this one." And they were right… the story here is thicker, sometimes slow, but still cool enough to keep me watching the screen and not my watch.

The two movies really are an excellent pair, and one day when they make the special collector’s edition DVD with an hour or so of extra footage, it will find its way into my collection for sure.

In another tale of revenge, The Punisher brings to the screen the Marvel Comics character of the same name. And while they changed many of the details of his original (Vietnam Vet just doesn’t fly as easily anymore if you want to set the story in current day), the changes made didn’t detract from the character. Frank Castle is a man whose family is killed by criminals, and he decides that with the life he still has he will stop as many of them as he can.

Its not revenge, its punishment.

While I did find some of the earlier scenes of the movie, mainly those setting up for the death of Frank’s family, to be "laying it on a bit thick," once the action started, it was mezmerizing. The fight scenes, both hand to hand and gun battles, were well done, with the right touch of violence without being overly vicious (some on screen stab wounds were paticularly unsettling, but most finishing shots on wounded victims were done off screen).

As long as Marvel keeps putting out quality films like this for its properties, they can continue to count on my hard earned movie dollar.

Welcome to the City of Heroes!

With the NDA lifted, lets talk about City of Heroes.

First off, to see lots about the game, go to the official site at http://www.coh.com. If you want to look at the powers and plan a character offline, get the tool at http://coh.blacklistguild.com/.

Now… on to my thoughts…

The Character Creator: There are literally millions of costumes you can create here. And unless you are trying to make a costume similar to a well known comic character or are going for something very simple (white tights with a red star on the chest) its unlikely that you’ll see someone in the same suit (similar, possibly, but not identical). The only issues I have with character creation are things like: Not being able to make a full “skeletal” robot (they have the arms, but no legs to match); no capes, trenchcoats, jackets, or robes (they do have tails, but they are fairly rigid – this is all due to the choice of doing the game in OpenGL instead of Direct3D); and no “colored” hair (your hair is all one color, you can’t have a stripe or otherwise altered hair).

Its been hinted at that there will be some way to alter your appearance later in the game, at a cost of influence, or something, but for now, expect your costume to be static after creation.

Gameplay: You are a hero, you defeat bad guys. In that, read, there is no PvP. Everything in CoH, for now, is PvE (player versus environment). You can run out in the street and fight thugs, you can get missions to find stolen objects or break up some bad guy’s sinister plan.

In the game, you can either go solo, or you can group with up to 7 other people at once. Street events tend to be doable with 1-3 people fairly easily, though some city zones and some encounters require more firepower than a hero can do alone. Missions do tailor to the group going in though, so if you go in solo the mission will be “easier” than if you go in with 7 other people, although you may finish faster with a group than you could solo. Neither grouping nor soloing is clearly more efficient in City of Heroes, although, like any game, a good soloer is always better than a bad group.

The game tailors well to time restrictions as well. If you want to just pop in and fight for 20-30 minutes, you can. If you want to spend all day doing missions and task forces, you can do that too.

Archtypes and Powers: In the game there are serveral archtypes to choose from: Blaster, Controller, Defender, Scrapper, and Tanker. Blasters are primarily range damage, Controllers are range with mainly healing and hold powers (snares, roots, mezzes), Defenders are buffers/debuffers with ranger, Scrappers are melee damage, and Tankers are melee damage absorbers.

Within each archtype, there are primary and secondary power sets. With each of those lies nuance for the archtype. For example, a Force Field Defender buffs and shields his group, while a Dark Miasma Defender debuffs the bad guys, both are defenders but both are played very differently.

There are also Power Pools that are available to all archtypes. These are things like Flight, Superspeed, Leadership, Medicine, etc. Essentially, they allow you to have a travel power and/or augment your archtype with a skill you are missing.

Every even level (2, 4, 6, … ) you will get a new power.

Items and Equipment: The costume you create in the beginning is how you will always look. Throughout the game the items you get will be Inspirations and Enhancements.

Inspirations are temporary buffs or instant effects. Healing, Endurance recovery, defence, accuracy, damage, resistances… even a revive (more on this later).

Enhancements are what make your powers better, and allow avenues for making yours different from someone else in the same powerset. Each power lists the enhancements it can take: more damage, more range, reduce cost, more defence, more debuffing, etc.. and each power starts with one enhancement slot. Every odd level (3, 5, 7, … ) you get more slots to put on the powers you choose. There are three kinds of enhancements: Generic, Dual Origin, Single Origin. Think of them as 10%, 25%, 40%, while those numbers may not be correct, it helps to visualize what they help you do. As with any math in games, going larger is easier than going smaller. If you slot 5 Single Origin damage increasers into a power, you will increase the damage by 200%. Increasers are calculated at x + (x * .4) + (x * .4) + (x * .4) + (x * .4) + (x * .4) = 3x. However, reducers are limited in that they cannot cross 0. So if you slot 5 Single Origin refresh time reducers, you will not get x – (x * .4) – (x * .4) – (x * .4) – (x * .4) – (x * .4) = -x. It has not been determined at this time if you simply cap at a certain point, or if its dimishing returns: (((((x * .6) * .6) * .6) * .6) * .6) = .07776x.

Enhancements also have a level. If you are level 10, only enhancements level 7 through 13 will function for you. Anything 14+ you can’t slot in, and anything 6- will be “red” and not providing any benefit. As you adventure though, you can either get new enhancements (through drop or from a store), or you can combine enhancements to keep them up. A level 6 + a level 6 = a level 6+. 6+ is effectively level 7. If you then combine a level 6+ and a level 7, you get a 7+ (8). But, if you combine a level 6+ with another 6, you get a 6++, which is also effectively 8, but cannot be combined further.

Death: City of Heroes is not modern comics. Frank Miller doesn’t live here. This is the Golden Age, and no one dies. When you defeat a foe, he’s carted off to prison (not shown, the body just fades away). This is visually indicated by the fact that his health and enduance are never empty, just reduced to a minimal amount and he falls to the floor.

Heroes aren’t defeated either. They go to the hospital, or they can be revived on the spot through a number of powers or an awaken inspiration.

The penalty for defeat in CoH is an experience debt. When you are defeated, you earn a debt equal to approximately 10% of the current level’s total exp (last I heard they were talking about knocking this to 5%, as well as levelling it off so that at high levels, the debt isn’t astronomical). If your level takes 2000 exp to complete from start to finish, a defeat earns you 200 debt. Your max debt is half your current level (some say equal to the level, but I’ve never earned enough debt to test that out), so 1000 in this example. While you have debt, half the exp you earn will go to debt, and half to regular exp. So in reality, you never “lose” exp, you simply level at half speed until you work off the debt.

In practice, I found that I rarely cared about my debt, although it did prevent me from trying something stupid more than once or twice. When I lost a mission fight, I would try again, but if I lost twice, I would go find something else to do until I either came up with a new strategy or levelled.

Missions: This is were most of the game is at. You can go earn exp on the streets, but inside a mission, you don’t have to search for the bad guys. You also earn experience for completing the mission in addition to anything you earn fighting.

Missions tailor themselves to the player a bit, as well as to the group. The larger your group, the more foes… to a point. Every mission has an intended level as well, so if you get a mission at level 6, then don’t do it and go back to it at level 12, the guys inside will still be level 6. The same is true all the way up, but the missions scale a bit (at level 10 I got a mission and all the foes were level 10, I didn’t finish it, I came back later at level 11, and all the foes were level 11… when I went back at 14, they were still level 11).

Some missions are “busy work”. “Go clean up the streets!”, “Go Patrol!”, etc… other missions are part of a story, “Find the missing scientist.” followed by “The scientist is safe, but they have his plans, get them back.” followed by “The plans are in our hands, but these clues indicate the 5th Column are up to something big, find out what it is.” etc… Its worth it to read the story, unless you just don’t care and want to level to 40 (the current max) as soon as you can.

Overall and Final Thoughts:

I’ve played EverQuest for almost 5 years, and while it may partially be wanting to seek something new, City of Heroes just seems to be a fantastic game. In the 5 months I’ve been beta testing, the replayability of it just soars past EQ. No camps, easy to get groups or solo, custimization of the character both look and powers, the flexibility of gameplay to time investment… Is it a perfect game? No. But its really quite well done.

So far, I’ve found no archtype that I couldn’t solo or group well with once I learned its strengths and weaknesses. Every problem I have with the game at this point is purely cosmetic:

– I’d love to see capes, jackets, robes…

– I’d love to see player housing, or at the least, more “public” housing, bars, bowling alleys, gyms, etc…

– I’d love to see an arena or “danger room” where I can play against other players in a controlled area. I’m not a huge fan of open PvP, but sometimes playing against other people is fun because they can be unpredictable in ways AI can’t.

Some people want to see crafting, but I don’t. I don’t see a need for it other than to cater to people who like combining stuff into other stuff to sell or trade, and there are plenty of games with crafting out there already.

My final thoughts on this game… I love it. I’m definately going to buy it. I don’t know if its going to push EverQuest completely off my PC, but it will definately give me something to do when there is nothing to raid and no one to group with.

The Girl Next Door

I just got back from seeing this movie, and for the first time in a while, I just felt I had to come write something about it before sleeping on it.

When I first heard about it, I laughed. When I first saw the preview, I laughed. But from what I heard and from what I saw, I expected to see a funny, yet typical movie about a not quite so cool kid who meets a girl who makes him into the cool guy he always had the potential to be.

What I saw can only be described as a Risky Business for a new generation. It was funny, and sexy, and it just drew me in in a way that your typical comedy can’t. The story is excellent, the comic timing is superb, the acting is perfect, and the girls are hot.

Its ‘R’ rated for a reason, and it needs to be. Much like American Pie, and the afore mentioned Risky Business, its not just kids, comedy, and naked chicks. There is quality here.

See this film.

Sometimes, you just have to say, ‘what the fuck?’ Make your move. Go with it.

Hellboy

If you read the League of Extraodinary Gentlemen comic and then saw the movie, you can clearly see all the things that can go wrong with translating a comic to film. Not saying I hate League, but it was almost like… no, it was exactly like they were two different stories, because, well, they were.

Hellboy on the other hand, translates from comic to film beautifully. It was great. The story was taken directly from the comic (or at least directly enough to where it didn’t jump out at me with glaring differences), and the only real complaint I’ve heard was a few people stating that a few items in the film weren’t "clear" because a little exposition got snipped… but will probably be restored in the DVD.

In any event, I highly recommend this movie. It was fun, funny, and cool.

A Year and a Day

Its hard to believe that its been a year.

Sometimes its like I blinked, like the year skipped by so quickly as not to notice. Other times, its like every day itself was a year on its own, moving in slow motion.

I can still close my eyes sometimes and she’s there. Helping me clean up after another bloody nose. Looking disappointed when I failed English. My graduation day, both times. The day she went into the hospital for a routine surgery.

Some days, its feels like its been forever. I can’t picture what she looked like. I can’t remember how she smelled.

For a year my life has been that… crystal clear nonsense. Ups and downs. Highs and lows. Tops and bottoms. Peaks and valleys… with little in between. I wonder if this is what manic depressives, or schitzophrenics, feel like. Out of control, with absolute certainty, on a frantic scattered path, to a destination I’ve been to a thousand times never. I feel like my insides are on the outside, so I pick them up and put them back in, only realized that I’m now turned inside out. Its like my soul is fractured, broken, and the pieces don’t fit back together anymore.

I want it to get easier… or maybe harder, so hard that I actually snap, because maybe if I’m more broken medical science can fix me.

They say, time heals all wounds. They also say, it takes as long as it takes. What if it takes forever?

On Saturday, a year and a day from the moment she slipped loose this mortal coil, I knelt at the place we laid her body to rest.

My mother and I used to talk. We’d sit in the kitchen and she’d tell me about her day, her week, her garden, something she was wanting to cook, or sew, or some place she wanted to go. And I would tell her of my day, my week, my job, my fiancee, car troubles, movies I’d seen, and everything else. She’d tell me about any problems she was having, and I would listen and offer words where I could. And I would tell her my problems, and she would listen and offer words where she could.

When she left us, I feared I would never hear her again. But there at her resting place I heard her. I told her my worries, and I heard her replies. And while I know its just emotion mixed with memory of all the things she used to say, somehow I couldn’t hear them until just then, until I was there.

I hear you.

Linda Faye Lockley Pace - Rest In Peace