The general category for posts on this blog.

Intent versus Action

I admire the sentiment, and I even respect the effort… but seriously, who are they kidding?

The parts that I like about it is that people should do more to conserve. I recycle, I replaced as many lights in my house as possible (and tolerable) with low energy bulbs… I try, and I’d like to think I succeed, even if just a little. My ongoing battle with junk mail isn’t just about trying to stop getting junk, but also doing my part to reduce how much of that wasteful crap they print. At least with junk email, there is no real waste, except the couple seconds a week I spend reviewing the junk folder before deleting it. And any effort to raise awareness has its merit.

The line that really gets me, though, is this one:

Organizers say the concerts will be as green as possible, with a tally of energy use being kept and proceeds from ticket sales going to distribute power-efficient light bulbs and other measures that will offset the shows’ greenhouse gas emissions.

This is what I mean by “Who are they kidding?” Directly from their quote, they will be distributing power-efficient light bulbs as part of their emissions offset. That’s a laugh, because 90% of the bulbs they give out at the concerts will be left on the ground or tossed into the trash (ironically, creating more waste than if they’d just not handed them out at all), and of the 10% that make it home with a concert goer I’d guess that maybe 10% of those will actually get used. So we are looking at 1 in 100 bulbs given out being put to use. That’s 99 bulbs in the trash or sitting unused in a garage or closet.

That’s almost as bad as the idea of buying emissions credits. “Well, we’d really like to help the environment, but rather than change our product or production, we’ll just write a check each year to pay for the offset.” Umm… what? The only possible way this works is if the money used to purchase credit is spent preventing or removing the exact amount of or more pollution the credit is buying. Otherwise, you just end up with the same pollutions and a bunch of money sitting in someone’s bank. I feel like I should have heard about buying emissions credits on Snopes where they would promptly debunk it as yet another email chain letter like that Nigerian gentleman who wants to give me millions of dollars.

It all just doesn’t make any logical sense…

No Means No

When I began to undertake my quest of removing unwanted junk from my life, I guess I never considered how much other people might want to send junk to me. While I would never ever in a million billion years shop at the Golfsmith and would prefer to never get catalogs or coupons from them, they apparently think that sending me unwanted catalogs and coupons is worth the expense to hedge their bets on the minuscule chance that I might change my mind.

My previous experience with them was that I contacted them directly and asked for my address (with my house’s old owners name) be removed from their mailings because I did not want them. And I thought I was successful because the mailings from them (sometimes two or three a week) stopped. But lo and behold, I reach into the mailbox today to find a new Golfsmith catalog. The only change is that it is now addressed to me instead of the old owner.

Obviously, since I’m already not a customer, ignoring me and treating me badly won’t hurt them… or will it? Like the website says… Probably not. I don’t wield enough consumer power to hurt their bottom line, but I can say for certain, at this point, even if I one day do decide to pick up the game of golf I will never shop at the Golfsmith. They’ve lost any chance of ever winning my business.

Right now, I’m experiencing a respite in the deluge of junk mail. My efforts appear to be working. I think I’ve only thrown out maybe two or three pieces of junk this week. But is this Golfsmith ad a sign of things to come? Will I never be able to escape the junk since they will send it to me even when I ask them not to? And do I have any recourse if they continue?

For now, I’ve emailed to the Golfsmith again asking them to remove me from their mailing list. We’ll have to see what happens next.

Putting Your Stamp On It

I have in the past worked with and from time to time still do work with people who absolutely must put their own stamp or spin on everything.

Let me give you an example. We are designing a database and a process for managing and populating the tables. I sit down with the other developers, we hash out what we need, then we lay out the database. Next, we have a meeting with the project manager to show the design, flesh out the process and begin documentation. Table A, Table B and Table C are source tables for Process 1 that populates Table D. Process 2 takes Table D, Table E, Table F and Table G and produce Table H. Table H is displayed to users. Process 3, initiated by users, takes user input and an entry from Table H and inserts into Table C, which is as indicated prior a source for the first process. Essentially, this design maintains an inventory, matches it with traffic data, then provides the user with a list of available space and equipment usage. The user then picks a unit for making new assignments to and that is stored to be fed into the inventory to keep it up to date.

Simple.

So, the project manager runs off and comes back with a document that states: Table A and Table B are used by Process 1 to Populate Table D; Table C, D, E and F are used by Process 2 to create Table G and Table H; G and H are used with user input to update Table C. The design team gets this document, disagrees, rewrites it to match the original discussion and submits it back to the manager. The manager runs off again and comes back with another document that matches neither the original discussion or the document he first did. This time the user interface is feeding Tables C, F and H, and Process 1 is using every table except G. Totally wrong. So we go around again. And again. And again.

We waste hours and hours, and the manager keeps saying, “Let me see if I understand…” and then always explains it wrong because, clearly, he does not understand.

Eventually we come to a point where someone on design gets mad and says, “Trust us, if it doesn’t work the way WE say it, we can redesign it later.” And of course, we aren’t wrong, it works and we don’t have to come back to it.

I’ve got no solution, nor really much else to say. This is just something that frustrates me as a worker that I’ve added to the list of things I will never do if I’m ever manager. That is all.

Music to the Masses

Let me just get this out of the way… I like Kelly Clarkson’s music. There, I said it, now let us move on.

CNN has a story up today about Kelly canceling her tour. And on one hand I feel bad for her because she was having poor ticket sales and I feel bad for her fans because the ones who did buy tickets won’t get to see her (No, I didn’t buy tickets), on the other hand I’m kinda glad to see another arena tour fail.

Don’t get me wrong… I love a good arena show. But there is a certain type of arena show I like. For example, in August I’ll be going to see Def Leppard, Styx and Foreigner. And whenever Poison puts on one of their Glam Slam Metal Jams, I’m there. I love a good festival show, like the local radio station 99x’s Big Day Out. But a huge arena show needs bands that demand it, or needs to feature a few bands. U2, prime candidates for a solo arena tour. Same with the Police on their current reunion. Not only do they have a huge library of their own music which will easily fill two hours on stage (plus an encore or two), but they have the current pull to fill the seats. While each band on my 3-band August show ticket could have at one time filled an arena on their own, these days they haven’t had a whole lot of hits.

Kelly Clarkson is a pretty good artist. She sings well, performs well, and all in all I like her. I would definitely go see her live… if it were a smaller show. For her Atlanta date, she was playing the Arena at Gwinnett Center, half house (which is actually more than half), running her about 8,000 seats, give or take. For $50 to $70 (plus handling fees), that’s just too much to wind up being in the nose bleeds for an artist with only her third album coming out and a handful of top 40 songs. Now, put her down at the Roxy or the Tabernacle and drop the price to $15 or $20, I guarantee she’d be a sellout. Heck, in a smaller venue I might actually be willing to pay that $50 or more for an artist who is know to hang around and talk to the fans or put on an awesome show. For $50 I expect to be able to watch the artist perform, not to watch the artist perform on a giant TV because I’m too far away to watch the artist.

I see the draw of the arena show, the same draw it always has had: more money and less time. You play one show, 5,000+ people at $30+ a head, even if you only take home 25% of that, its $37,500+ for one night. Do a tour of 20 or 30 of those and you can probably net near a million dollars. Plan it right and you can do that tour in under 3 months, and take the other 9 off to work on songs and plan your next tour, or maybe do a leg through Europe or Asia. Meanwhile if you do the little shows, you have to do more of them, you have to stay on the road. A year, 18 months at a stretch maybe, at least that’s what those guys on Behind the Music always say. It would be hard work… like, I don’t know… working retail every day, or sitting in a cubicle punching out programming code. Except, you’d be in music, and seeing the world, and making a living entertaining people and putting smiles on faces. Arenas always seemed to me to be a way to facelessly rock as many people as possible.

Maybe I just need to catch more bands on the upswing. I went and saw No More Kings play down at Smith’s Olde Bar, and I and my friends chatted with Pete Mitchell for nearly a half hour. But that doesn’t cover it entirely… I’ve seen Better Than Ezra in concert a half dozen times, once or twice they were part of a festival where I got to see twenty bands, but mostly they’ve been at places like the Roxy, or Underground, or even in the Centennial Park, and even though I’ve never met the band, their shows felt more personal, they were better.

Anyway, enough of my rambling. Ms. Clarkson, if you or your people read this, come to Atlanta, play a small show, I’ll be there and I’ll sing your praises.

wis.dm

I have a new addiction and wis.dm is it’s name.

It is really interesting to see questions people ask. It is also fun to think up questions you wonder about.

I’m hooked.

And I’ve already created my own metagame out of the site: creating questions that invent unique entires for the word cloud. If you want to play, you can’t just completely go out in left field, you have to ask a real question. Example: I asked a question that revolves around the movie Tremors, so I created a keyword/keyphrase of underground monsters. I would have gone for the gusto and said “underground God damned monsters”, but I don’t know the site’s policy on dirty words.

If you get there from here, add me as a friend.

They don`t live here anymore

Furthering my pursuit to stop junk mail, I have begun attacking the mail that I get that it addressed to previous residents of my home or people who have never lived here.

The first step is the catalogs and coupon mailers that come addressed to someone else “or Current Resident”. One previous tenant was a golfer, I’m not, so the weekly (sometimes twice weekly) fliers from the Golfsmith has to go. The fliers contained no information for opting out of their mailing list, no phone number to call, except the local store who informed me that they were not responsible for the fliers and he wouldn’t give me the main office number. But in the age of the Internet, this didn’t stop me. I went to the Golfsmith website and used their contact page. After a few emails back and forth trying to make the customer service team there understand that I hadn’t ordered anything and just wanted off the mailing list, they finally got it and have claimed that I have been removed.

Thankfully, that was the hardest one to deal with so far. Others have immediately understood what I wanted and responded accordingly, so the catalog of horrifically expensive watches should stop, the fishing catalog, and handful of others should stop within the next few weeks.

Next to deal with are the real mail items for other addressees. Legally, I can’t open their mail to find out if there is a contact number. Nor am I supposed to just throw it out. According to the post office, mail not addressed to me should be marked “Not at this address” and left in the mail box. I’ve been doing this for almost a year now and they still deliver mail for the same wrong people. I suppose I may just have to live with it.

The last thing to deal with is random junk mail, usually for local businesses or those packets of coupons for services I don’t need from companies I’ve never heard of. This level of junk is called Direct Marketing, and there just happens to be a Direct Marketing Association and they publish a method to be removed from their lists. You can find the instructions here. Now, unlike the prescreened credit offers I posted about before, being removed from this list isn’t free. It is going to cost you $1 per name/address combo you want removed. But $1 is worth it to me, not only to stop me from getting this junk, but possibly reducing the amount of this junk that gets printed.

The fight against junk mail continues…

Meeting Fu

When it comes to business, one of the greatest pains are the glut of meetings the average large corporation insists on having. As a programmer, I have come to the point where I estimate any project at least three times the amount of hours I actually need to do it, in part to leave room for mistakes and redesigns, but mostly to cover the seemingly endless meetings the client will wish to have.

The worst offender of wasted time is the Status Meeting with the client. Now, Status Meetings with your manager or with other team members can be quite productive, but with the client its just because they want to see work being done. The first problem is that not all work can be seen by the client. If the code I have worked on has made part of the program function better, or differently behind the scenes, then there is no screen I can show the client to say “Look what I did”. This results in two behaviors:

1) The stack of paper. When a client insists on Status Meetings being face to face, I cannot go to the meeting empty handed. Despite the fact that my job as a programmer is almost entirely paperless, I have a stack of paper in a drawer of my desk that contains print outs of sections of code (from my personal web page), spreadsheets (of comic books and a sample timesheet I made for a friend), manuals (for my universal remote among other things), and a complete guide to Teradata specific query formats. Thrown on top will often be one or two emails printed that concern the project from the client I am meeting with, and two pads of paper, one with a task list (a huge TO DO scrawled at the top) with items crossed out and one with various ramblings and scribblings. I take all this stack of well thumbed paper with me to the meeting, and then periodically I will shuffle through it before pulling out a random piece of paper and then either agreeing or disagreeing with the client.

2) Useless screen modifications. During the project planning stages, I will suggest that certain changes get made to the layout of the screens, more often the initial design of the screens is done UOP (Ugly On Purpose) so that they can be fixed later. Clients absolutely love to see things move around the screen to new places, especially if they believe it is their personal input that is resulting in the changes (one item may clearly belong on the left side of the screen, but I will place it on the right and try to get the client to suggest we move it to the left). All this designing and redesigning pages wastes time both in and out of meetings.

The best bet, however, when dealing with meetings is to take extra care when planning them.

Step one, if your company uses Outlook to schedule meetings make sure than any time you don’t want there to be a meeting, you have something scheduled already. For example, from 11:30 am to 12:30 pm every day, I eat lunch, and to avoid people (especially people in other time zones) from scheduling meetings during my lunch, I have a meeting scheduled every day called “Provision Processing” (Food Eating) and it is attended by a few random people who also wish to eat lunch at the same time I do.

The next step is to never schedule a meeting on a day where everyone is open, specifically the client. Try to find a day where they already have five hours of meetings planned. Your best bet is to look for a day when they look all booked up except for an hour or hour and a half around noon. Since you took my advice on Step One, your lunch is already blocked, but that gap is probably where they plan to have lunch. Schedule it then. If it does happen to fall into their lunch, the meeting is likely to run quick since they want to get out of there. Basically, anything you can do to make the client initiate shortening the meeting is great.

If all else fails, call in sick. Sore throat, take my wife/kid/father/dog to the doctor. Specificity is not your friend, stay generic when possible but if you have to give details, make and keep a list so you can remember what fictitious ailments you have assigned to your family members. Never ever make it serious though. If you ever fib your way into Get Well cards, you’ve gone too far.

Of course, none of this applies if you actually have stuff to show the client. The honest truth is always the best policy when its good news. All this other stuff is just to avoid having to explain to the client that they are honestly clueless. You might also get extremely lucky and have a client who understands and some weeks is willing to simply accept “Work is progressing and is on track, but there is nothing to show you this week.” In which case, ignore everything I said.

Except the thing about scheduling a meeting for your lunch.

You Clicked What?

My life has become noticeably easier since I began using an RSS feed reader for all my favorite sites. Not only does it ensure I don’t forget to check a site, but I have been able to start reading from more sites.

One web site I always love reading is Snopes. If you don’t know them, visit them and enjoy. They like to debunk, or sometimes bunk (or is debunk like disgruntled and the root word isn’t really a word), stories. Today’s gem is about an email scam involving fake IRS investigations.

Being in computers, and having actually been a domain and system admin that involved working with email servers, you might think I would be numb by now to the dumb things that people will click. Spam email comes in many forms, but to me at least they have always seemed obvious. I don’t bank with BB&T, so its odd that they send one of my accounts forty seven emails a day about money I don’t have with them. Almost every email that comes in regarding a pharmacy, drug prescriptions, Viagra, Cialis, or any number of other drugs… not real, and if I did have a need for any of those, I would not buy them from an unsolicited email, I’d get a prescription from my own doctor. And I would never take a mortgage from a bank that sends me a random email, especially when its not addressed to me.

Seriously folks, if you don’t know the person sending you the email, take a minute and read it, consider it, and 999,999 times out of a million delete the thing without clicking on the links.

And another safety precaution, if a company sends you an email that says, “Click here and enter your account information!” Even if it looks valid, even if it is valid, don’t click there… go directly to their website yourself and log in to your account manually.

Fighting the Flood of Junk Mail

Every day I go to the mailbox with a small sense of dread. Not for any bill that I am expecting, but the glut of junk I know I will find there. On average, I get one piece of “good” mail every three days, and ten pieces of junk per day. What an amazing waste.

So, I decided, rather than just continue to drop these things in the trash or the recycle bin, I am going to try to get them to stop sending it to me at all.

The first step is going to be the easiest, and also the one with the most affect (I hope). A large percentage of the junk I receive comes in the form of credit card and mortgage loan offers. Last week I finally decided to read through one from top to bottom and see if I could find a number to call to make them stop. Eureka! At the bottom of the page was a section about prescreened credit and loan applications. The Consumer Credit Reporting Companies (Equifax, Experian, Innovis and TransUnion) provide a web page that allows you to opt out of their prescreened credit efforts for five years, or forever.

https://www.optoutprescreen.com/opt_form.cgi

I have chosen to opt out myself and my wife forever. The request forms go off in today’s mail, so we will see how this goes.

Anyone familiar with my blog here may notice that I have added a new category, A Little Less Junk, for this post. In the future this category will contain my efforts to stop as much waste in my life as I can. I’m not some super eco-nutjob, but I’ve come to realize that there are many things I can do which would make me happier in my own life, while also maybe helping out the world a little.